Troy, OH
Reliable Hearing and Balance Care Just for You
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We understand that hearing and balance can only improve with real care.
Our audiologists work with advanced technology and a bit of personal touch to help patients find answers. We strive to help you understand all test results and what is happening.
We are proud to serve families across Troy, Tipp City, Piqua, and the greater Miami Valley region with community-focused hearing care that you can rely on.
Hearing and Balance Services
We offer complete, patient-centered audiology care for every age and at every stage of life. Each service will begin with a discussion about your unique needs. Each will end with personalized solutions that fit into your lifestyle. We also participate in charitable hearing programs and accept most insurance plans, including Medicare and Care Credit.
Comprehensive Evaluations
We offer accurate testing to identify hearing changes and guide your care.
Fittings & Maintenance for Hearing Devices
We provide personalized fittings, adjustments, and repairs for leading hearing aid brands.
Earwax Removal
You can receive safe and comfortable ear cleaning for better hearing health.
Tinnitus Treatment
Relief programs designed to reduce ringing and improve focus are available in several forms.
Cochlear Implants
We offer evaluation, fitting, and ongoing programming support for those who choose implants.
VNG Balance Testing
We can do advanced vestibular testing to assess dizziness and balance issues.
Custom Hearing Protection
Easy-to-wear solutions for musicians, workers, and recreational use are available.
Why Choose Us?
You are already more than a patient the moment you walk through the front door. You are part of our community. Our practice has built a strong reputation on honesty and clinical excellence. You will always receive:
- Comprehensive appointments without the rush gives you time to ask questions and understand results.
- State-of-the-art diagnostic tools for precise, reliable testing.
- Flexible scheduling options and a welcoming environment.
- Trusted local expertise backed by years of service.
We realize that quality hearing care is not about making a sale; it is about partnership. Our audiologists work to create a plan that matches your lifestyle and hearing goals.
What to Expect at a First Visit
Initial Evaluation
We start by talking about your hearing and balance concerns, followed by a complete diagnostic test in our spacious booths.
Personalized Results Review
Your audiologist explains every result without all the medical jargon. We want you to understand exactly what we found and the options available to you.
Recommendations and Next Steps
If treatment is needed, we’ll walk you through possible choices such as hearing aids, tinnitus programs, or balance testing. Together, we can decide what best supports your hearing in the long term.
Our Commitment to Your Journey
Hearing care does not end with your first appointment. We believe that long-term success comes from consistent follow-up. We further pair education and open lines of communication so questions get answered. This allows us to adjust your technology to fit your most common environments. We can also offer ongoing guidance for hearing protection and listening strategies as needed. With each visit, you will gain more than clear hearing. You can ultimately gain confidence and peace of mind.
Hearing Health Resources
Hearing Tests
Discover what your hearing levels really mean.
Tinnitus Treatment
Learn about advanced sound therapy and Lenire treatment options.
Earwax Removal
Find safe solutions for buildup and prevention.
Cochlear Implants
Explore whether implant technology could benefit you.
Balance Testing
Understand how your ears affect balance and coordination.
Meet Our Professionals
Erin Thomas, M.A.
Audiologist
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Jennifer Scott, M.A.
Audiologist
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Kate Williamson Lins, AuD
Audiologist
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Mallory S. Mercer, AuD
Audiologist
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Stacy Roberts, AuD
Audiologist
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Kimberly S. Obringer, Au.D.
Audiologist
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Chrissy Gerstner
Practice Administrator
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Emma
Front Desk Coordinator
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Take the First Step
If you are starting to notice some problems with hearing and communication or are dealing with ringing in your ears, it is time to take action. The same is true if you have frequent dizziness or a fullness in your ears. The team at Upper Valley Hearing and Balance Inc. is prepared to guide you toward solutions that will fit into your life and budget while still working for your hearing levels.
Reach out today to schedule your hearing or balance evaluation and experience the difference we can make.
Request an Appointment