Troy, OH
Hearing Aid Repair & Maintenance
Keep Your Hearing Aids Performing Their Best
We get that hearing aids are an investment in your future. They are more than some random piece of technology; they improve your connections. Like any advanced instrument, hearing aids need proper care and attention to give their best performance. That is why our audiologists provide full repair and maintenance services for your devices. We want you to hear well every day and in every moment. Our goal is to keep your devices working as clearly and comfortably as the day you received them.
Hearing Tests for All Ages
Fixes That Last
Even the best hearing aids will occasionally need repairs due to normal wear and tear. These devices are exposed to moisture, earwax, and dust almost daily. When this happens, there is no need to wait for weeks to get them fixed. Our in-office repair services address most issues on the spot, ensuring minimal interruptions to your daily life.
We can service the major brands, including Phonak, Oticon, Starkey, and ReSound. We begin by determining whether the problem can be resolved in-house or requires assistance from the manufacturer. The common issues we do repair include:
Weak and distorted sounds
Charging or battery issues
Moisture and debris buildup
Damage to the receivers or tubing
Connectivity or Bluetooth malfunctions
If a factory repair is needed, we will take care of the shipping and communication on your behalf. The process will be simple and transparent from the beginning.
Be Proactive
Regular hearing aid maintenance will prevent many common issues and help extend the device's lifespan. During every maintenance visit, we will inspect your hearing aids, clean the receiver ports and microphone, and check performance using specialized tools to verify that it is functioning optimally.
We will further update the software and reprogram any settings that may need it. This ensures your hearing remains perfectly calibrated to your familiar environment. Whether you are new to hearing aids or have been wearing them for years, these visits are critical to preserving consistent, comfortable hearing. Our maintenance appointments tend to include:
Professional cleaning and filter replacement as needed
Real-ear verification
Moisture removal and battery checks
Comfort assessment
Hearing aid casing and charger inspection
The In-House Repair Advantage
Quick Turnaround
Most minor repairs are done in the office, often within the same visit.
Expert Diagnostics
Audiologists use special tools to identify and correct performance issues precisely.
Comprehensive Care
We make sure every component works perfectly, from cleaning to part replacement.
Trusted Partnerships
If a manufacturer repair is required, we coordinate the process from beginning to end.
Home Care and Cleaning Tips
The simple things, like keeping your hearing aids clean and dry every day, can help reduce the need for repairs. A few little habits can help protect your investment and maintain clear hearing between appointments. Daily actions prevent buildup, extend battery life, and reduce the risk of moisture damage.
Try these tips at home:
Store your hearing aids in a dehumidifier or drying kit at night.
Wipe your hearing aids with a soft, dry cloth after each wear.
Avoid using water, chemicals, or alcohol on your hearing aids.
Keep devices away from lotion, hairspray, and humidity.
Schedule twice a year professional cleanings.
Repair FAQs
Try changing the battery or making sure the device is charged. If it still doesn’t work, bring it in.
Hear Clearly Without Delay
Schedule your repair or maintenance appointment today. At Upper Valley Hearing & Balance Inc., we want you to get and stay connected.
Reach Out Today
